Adita Kapoor

Claims Manager Investigative Services Unit @ Intact Financial Corporation

About Adita Kapoor

Adita Kapoor is a Claims Manager in the Investigative Services Unit at Intact Insurance, where she has worked since 2016. She has a diverse background in insurance and investigative roles, with previous positions at Intact, Axa Insurance Gulf, and Exl.

Current Role as Claims Manager at Intact Financial Corporation

Adita Kapoor serves as the Claims Manager in the Investigative Services Unit at Intact Financial Corporation. She has held this position since 2016, contributing to the management of a team that includes inside investigators, field investigators, and surveillance personnel. Her responsibilities encompass overseeing special projects, training, data analysis, and audits within the unit. Kapoor has been instrumental in leading the Western Division of the Investigative Services Unit, ensuring effective operations and strategic oversight.

Previous Experience at Intact Financial Corporation

Prior to her current role, Adita Kapoor worked at Intact Financial Corporation in various capacities. She served as an Executive Assistant and Fraud Coordinator from 2010 to 2011, and later as a Special Investigator in the Special Investigative Unit from 2011 to 2012. Her experience in these roles provided her with a solid foundation in claims management and investigative processes, contributing to her expertise in the field.

Educational Background in History

Adita Kapoor studied History at Delhi University from 1998 to 2001. This academic background has equipped her with critical thinking and analytical skills, which are essential in her current role in claims management and investigative services. Additionally, she furthered her education at the Chartered Insurance Institute from 2008 to 2009, enhancing her knowledge in insurance practices.

Professional Experience in the Insurance Industry

Adita Kapoor has extensive experience in the insurance industry, having worked in various roles prior to her tenure at Intact Financial Corporation. She was an Affinity Account Manager at Axa Insurance Gulf from 2007 to 2009 and served as a Case Manager in Technical Insurance Claims at Exl from 2003 to 2007. Additionally, she began her career as an Advisor at Max Life Insurance Company Limited from 2002 to 2003. This diverse experience has contributed to her comprehensive understanding of the insurance landscape.

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