Adrien Kirchner, Cip, Crm

Quality Assurance Analyst, Claims @ Intact Financial Corporation

About Adrien Kirchner, Cip, Crm

Adrien Kirchner is a Quality Assurance Analyst specializing in claims at Intact, where he has worked since 2014. He holds both the Canadian Risk Management (CRM) and Chartered Insurance Professional (CIP) designations, and has extensive experience in the insurance industry.

Work at Intact Financial Corporation

Adrien Kirchner has been employed at Intact Financial Corporation since 2014, serving as a Quality Assurance Analyst in the Claims department. In this role, he conducts post-implementation reviews following system or process changes to identify any unexpected or adverse consequences. He actively participates in Closed File Review campaigns supervised by Technical Services. His responsibilities include tracking issues raised during reviews until they are resolved, ensuring quality and compliance within the claims process.

Education and Expertise

Adrien Kirchner has a solid educational background in risk management and business insurance. He studied at the Global Risk Management Institute Inc., where he earned the Canadian Risk Management (CRM) designation. Additionally, he attended Fanshawe College, where he completed a Diploma in Business Insurance from 1997 to 1999. He also holds the Chartered Insurance Professional (CIP) designation from the Insurance Institute of Canada, reflecting his expertise in the insurance field.

Background in Claims Management

Before joining Intact Financial Corporation, Adrien Kirchner accumulated extensive experience in claims management. He worked at AXA from 2010 to 2014 as a Claims Specialist and Claims Representative III, focusing on Accident Benefits. Prior to that, he spent nine years at Economical Insurance as a Senior Accident Benefit Claims Adjuster from 2001 to 2010. His career began at Economical Insurance as a Junior Personal Lines Underwriter, where he worked from 1999 to 2001.

Professional Experience in the Insurance Industry

Adrien Kirchner has over a decade of experience in the insurance industry, primarily in claims management. His roles have included various positions that required a deep understanding of accident benefits and claims processes. His tenure at Economical Insurance and AXA has equipped him with the skills necessary to effectively manage claims and ensure quality assurance in his current role at Intact Financial Corporation.

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