Amardeep Nijjar
About Amardeep Nijjar
Amardeep Nijjar is a Commercial Auto Claims Adjuster with extensive experience in the insurance industry, currently working at Intact in Calgary, Canada. He has a background in customer service and holds diplomas in Administrative Information Management and Business Administration from the Southern Alberta Institute of Technology.
Work at Intact Financial Corporation
Amardeep Nijjar has been employed at Intact Financial Corporation since 2018, currently serving as a Commercial Auto Claims Adjuster in Calgary, Canada. In this role, he demonstrates expertise in analyzing information to determine liability and assess damages related to commercial auto claims. Prior to this position, he worked as an Auto Claims Telephone Adjuster for six months in 2018, and as a Claims Customer Service Representative for one year from 2017 to 2018. His experience at Intact has equipped him with skills in effective communication and negotiation with various stakeholders involved in the claims process.
Education and Expertise
Amardeep Nijjar studied at the Southern Alberta Institute of Technology (SAIT), where he earned a Diploma in Administrative Information Management. His education also includes a focus on Business Administration and Management, which he pursued from 2010 to 2012. This academic background has contributed to his strong skills in communication and negotiation, enabling him to effectively engage with customers, appraisers, adjusters, claimants, and lawyers in the claims settlement process.
Background in Customer Service
Before joining Intact Financial Corporation, Amardeep Nijjar worked at Shaw Communications as a Customer Service Representative from 2012 to 2016. This four-year experience in customer service provided him with foundational skills in client interaction and support, which he has applied throughout his career in the insurance industry. His background in customer service complements his current role by enhancing his ability to address client needs and concerns effectively.
Achievements in Process Improvement
Amardeep Nijjar has a proven track record of identifying process improvement needs within the claims handling framework. He has recommended changes to policies and procedures aimed at enhancing service quality and competitiveness. His analytical skills allow him to assess operational efficiencies and implement strategies that contribute to better service delivery in the claims process.