Anthony Black
About Anthony Black
Anthony Black is a Unit Claims Manager for the RSA Cat Integration Team at Intact, where he has worked since 2021. He has extensive experience in the insurance industry, having held various managerial roles at CAA Insurance Company, RSA Canada, and other organizations, and he specializes in catastrophe response and claims management.
Work at Intact Financial Corporation
Anthony Black serves as the Unit Claims Manager for the RSA CAT Integration Team at Intact Financial Corporation. He has held this position since 2021, contributing to the company's operations in Toronto, Ontario, Canada. His role involves overseeing claims management, particularly in the context of catastrophic events, ensuring effective response and delivery during critical situations.
Education and Expertise
Anthony Black studied at Western University and Fanshawe College between 1986 and 1991. He earned a degree in Music from Western University and specialized in Music Industry Arts with a focus on Engineering at Fanshawe College. His expertise includes contract and SLA development, negotiations, and the application of Lean principles to enhance strategic planning and operational efficiency.
Background in Insurance Industry
Anthony Black has extensive experience in the insurance industry, having worked in various roles over the years. He served as Claims Manager at CAA Insurance Company from 2012 to 2016 and held the position of Ontario Property Director on secondment at RSA Canada from 2018 to 2019. His career also includes roles as National Catastrophe Manager at RSA from 2016 to 2021 and as Supervisor of Property Claims & Field Services at CAA from 2007 to 2012.
Leadership and Mentorship
In his professional capacity, Anthony Black focuses on developing and mentoring leadership claim professionals. He emphasizes empowerment, training, and recognition as key components of effective leadership. His approach aims to strengthen organizational capabilities and enhance the overall performance of claims management teams.
Specialization in Catastrophe Response
Anthony Black specializes in catastrophe response and delivery, ensuring that organizations can effectively manage claims during critical situations. His experience in this area is complemented by his previous roles, where he applied his knowledge to improve processes and outcomes in claims management.