Ashlee Van Der Vinne
About Ashlee Van Der Vinne
Ashlee Van Der Vinne is an Accident Benefits Assistant at Intact, where she has worked since 2015. She has a background in administrative roles and has contributed to various projects aimed at improving processes and training within her team.
Work at Intact Financial Corporation
Ashlee Van Der Vinne has been employed at Intact Financial Corporation as an Accident Benefits Assistant since 2015. In this role, she is responsible for managing team load factors to maintain organized phone schedules. She supports team members with conflicting projects or courses, ensuring efficient workflow within the team. Additionally, she handles surveillance log data to track and manage costs associated with surveillance activities.
Previous Employment Experience
Prior to her current role, Ashlee worked at Able Translations Ltd. as an Administrative Representative for eight months in 2012. She also served as a Student Advisor at George Brown College from 2010 to 2012, where she provided guidance to students. Earlier in her career, she worked as a Customer Service Representative at Staples from 2008 to 2010, where she developed her skills in customer interaction and service.
Education and Expertise
Ashlee studied American Sign Language (ASL) at George Brown College, where she achieved a certificate from 2011 to 2012. This educational background contributes to her communication skills and ability to assist diverse clientele. Her expertise in accident benefits and project management is evident through her involvement in various initiatives at Intact Financial Corporation.
Key Projects and Initiatives
Ashlee played a key role in the 'Keep me Honest' pilot project, which aimed to improve the usability of Health Rely by redesigning application packages for better claimant understanding. She conducted one-on-one and group training sessions for team members on this project to ensure its smooth implementation. Additionally, she participated in the pilot rollout of Sharefile-OneDrive, focusing on secure file transfer between adjusters, legal representatives, and clinics.