Ayesha Karatella
About Ayesha Karatella
Ayesha Karatella is a Unit Claims Manager at Intact, where she has worked since 2019. She has prior experience in various claims roles at Intact and as a Taxpayer Services Agent at the Canada Revenue Agency.
Current Role as Unit Claims Manager
Ayesha Karatella currently holds the position of Unit Claims Manager at Intact Financial Corporation. She has been in this role since 2019, overseeing claims management operations in Toronto, Ontario, Canada. In her capacity as Unit Claims Manager, she is responsible for leading a team and ensuring efficient processing of claims, while also implementing best practices within the department.
Experience at Intact Financial Corporation
Ayesha Karatella has extensive experience at Intact Financial Corporation, having worked there in various capacities since 2015. She began her career at Intact as a Claims Service Representative for one year, followed by a three-year tenure as an Accident Benefits Claims Representative from 2016 to 2019. This progression allowed her to develop a deep understanding of claims processes and customer service.
Previous Employment at Canada Revenue Agency
Before joining Intact Financial Corporation, Ayesha Karatella worked at the Canada Revenue Agency as a Taxpayer Services Agent for Business Enquiries. She held this position for one year, from 2008 to 2009. This role involved assisting businesses with their inquiries, providing essential information regarding tax regulations and compliance.
Education at University of Toronto
Ayesha Karatella earned her Bachelor of Arts (B.A.) degree from the University of Toronto. Her education has provided her with a solid foundation that supports her professional endeavors in the claims management sector.