Bernard Pharand, Itil
About Bernard Pharand, Itil
Bernard Pharand is an experienced IT professional with over 27 years in the industry, currently serving as a Senior Consultant and Team Leader at CGI in Montréal. His expertise includes managing technological change, IT continuity, and providing technical support across various platforms, particularly mainframe systems.
Work at AXA Canada - Intact Assurances
Bernard Pharand has been employed at AXA Canada - Intact Assurances since 2004, serving as an Administrateur de système - Exploitation. With 20 years of experience in this role, he focuses on operational support and system management within the organization, contributing to the efficiency of IT operations in Montréal.
Previous Experience at Banque Laurentienne
Prior to his current role, Bernard Pharand worked at Banque Laurentienne in various capacities. He served as an Analyste Senior, exploitation et production from 1995 to 1999, followed by a position as Conseiller senior, ingénierie from 1999 to 2001. His tenure at Banque Laurentienne spanned a total of six years, during which he gained significant experience in IT support and engineering.
Education and Certifications
Bernard Pharand studied at Université de Montréal, where he earned a B.A. in Histoire from 1982 to 1984. He also attended Cégep Edouard-Montpetit and obtained a specialized certification in ITIL V3 from Collège Maisonneuve in 2012. This combination of education and certification has equipped him with a solid foundation in IT management practices.
Technical Expertise and Leadership
With over 27 years of experience in the IT industry, Bernard Pharand specializes in support and operational projects. He frequently acts as a technical advisor on infrastructure and performance issues related to mainframe systems. He has led a team of 15 technical resources across three platforms: Mainframe, I5, and UNIX/AIX, demonstrating his leadership in managing complex technical environments.
Specialization in Capacity Analysis
Bernard Pharand has a deep understanding of the technological aspects of operations, infrastructure, and application development. He specializes in capacity analysis and monitoring for CICS systems, ensuring that the systems operate efficiently and meet performance requirements. His expertise also includes managing technological change and IT continuity.