Brian Shepheard
About Brian Shepheard
Brian Shepheard serves as the Vice President at Intact, a position he has held since 2018. He has over 16 years of experience at Intact in various roles, including Claims Adjuster, Claims Manager, and Director of Claims.
Current Role at Intact Financial Corporation
Brian Shepheard serves as Vice President at Intact Financial Corporation. He has held this position since 2018, contributing to the company's strategic direction and operational efficiency. His office is located at 700 University Avenue, Toronto, Ontario. In this role, he oversees various initiatives aimed at enhancing customer service and claims management.
Previous Positions at Intact Financial Corporation
Brian Shepheard has a substantial history with Intact Financial Corporation, having worked in multiple roles over a span of 16 years. He began as a Claims Adjuster from 2002 to 2008, then progressed to Claims Manager from 2011 to 2015. Following this, he served as Director of the Claims Customer Service Centre from 2015 to 2018. Additionally, he worked as a Unit Manager from 2008 to 2011, showcasing his growth and versatility within the organization.
Education and Expertise
Brian Shepheard studied at Universidad de Salamanca, where he achieved a degree in Library and Information Science. This educational background has equipped him with skills in information management and customer service, which are integral to his roles in the insurance industry.
Career Timeline
Brian Shepheard's career at Intact Financial Corporation spans from 2002 to the present. He started as a Claims Adjuster, then advanced through various managerial roles, including Claims Manager and Unit Manager. His tenure reflects a commitment to the organization and a focus on claims and customer service operations.