Brieuc Herry
About Brieuc Herry
Brieuc Herry serves as the Responsable Expérience Client at Intact, where he has worked since 2018. He previously held the position of Responsable communications at IMAGINE360 and has a Baccalauréat in Étude de la communication et des médias from Université de Montréal.
Work at Intact Financial Corporation
Brieuc Herry has been employed at Intact Financial Corporation since 2018, serving as Responsable expérience client. In this role, he manages complex customer cases related to digital distribution, ensuring effective resolution and customer satisfaction. Additionally, he is responsible for training new customer service agents, equipping them with the necessary skills to provide high-quality service. His contributions have been integral to enhancing the customer experience within the organization.
Previous Experience at IMAGINE360
Before joining Intact, Brieuc Herry worked at IMAGINE360 as Responsable communications from 2017 to 2018. During his seven-month tenure in the Région de Montréal, Canada, he focused on communication strategies and initiatives that supported the company's objectives. This experience provided him with a solid foundation in customer communication and engagement.
Education and Expertise
Brieuc Herry studied at Université de Montréal, where he pursued a Baccalauréat in Étude de la communication et des médias from 2014 to 2017. His academic background has equipped him with a strong understanding of communication principles and media strategies, which he applies in his current role at Intact. This educational foundation supports his expertise in managing customer experiences and training staff.