Casey Ann Willocks Francis
About Casey Ann Willocks Francis
Casey Ann Willocks Francis is an Underwriting Assistant in Commercial Lines at Intact, with a background in customer service and insurance education. She has over ten years of experience in assisting individuals with special needs and has completed various insurance courses at the Insurance Institute of Canada.
Work at Intact Financial Corporation
Casey Ann Willocks Francis has been employed at Intact Financial Corporation as an Underwriting Assistant in Commercial Lines since 2021. In this role, she contributes to the underwriting process by assessing risks and supporting the development of insurance policies. Her experience in this position spans three years, during which she has gained valuable insights into the insurance industry.
Education and Expertise
Casey Ann Willocks Francis has pursued extensive education in the insurance field through the Insurance Institute of Canada. She completed the C-70 Gateway to Commercial Insurance course in 2021 and the C14: Automobile Insurance-Part 1 course in 2020. Additionally, she is currently studying for the C-12 Insurance on Property course and is enrolled in the CIP Program to further her career in insurance.
Background in Customer Service
Prior to her current role, Casey Ann Willocks Francis accumulated significant customer service experience. She worked as a Customer Care Agent at Allstate from 2018 to 2021 in Mississauga, Ontario, and as a Customer Service Representative at Pethealth Inc., a Fairfax Company, from 2016 to 2017 in Oakville. She also served as a Service Advocate at Pets Plus Us for eight months in 2018.
Health Care Education and Experience
Casey Ann Willocks Francis studied at Everest College-Mississauga, where she earned a Personal Support Worker Diploma from 2008 to 2009. She has over ten years of experience providing assistance to children and adults with special needs, as well as seniors, demonstrating her commitment to supporting vulnerable populations.