Cassandra Murphy
About Cassandra Murphy
Cassandra Murphy is an Intermediate Accident Benefits Claims Adjuster with extensive experience in claims processing and negotiation. She has worked at Intact since 2016, holding various positions and has a background in customs, border services, and community services.
Work at Intact Financial Corporation
Cassandra Murphy currently serves as an Intermediate Accident Benefits Claims Adjuster at Intact Financial Corporation, a position she has held since 2020. Prior to this role, she worked as an Accident Benefits Claims Assistant from 2016 to 2018 and as an Entry Level Accident Benefits Claims Adjuster from 2018 to 2020. In her current role, she utilizes her skills in negotiating with policyholders and third parties, as well as directing outside vendors for claim settlements. Her experience at Intact has equipped her with a comprehensive understanding of accident benefits claims processing.
Education and Expertise
Cassandra Murphy studied at Fleming College, where she completed a program in Customs and Border Services from 2015 to 2016. Additionally, she pursued a degree in Community and Justice Services at the same institution from 2008 to 2010. Her educational background has provided her with a solid foundation in regulatory and compliance matters. Cassandra possesses expertise in interpreting policy wordings and the Statutory Accident Benefits Schedule (SABS), which aids her in determining claim coverage.
Background in Administrative and Operations Roles
Before her tenure at Intact, Cassandra Murphy gained experience in various administrative and operational roles. She worked as an Administrative Assistant at Maltman International from 2015 to 2016 and served as an Operations Assistant at Mobis Parts Canada Corp. for three months in 2015. These positions helped her develop skills in organization and communication, which are essential in her current claims adjusting role.
Experience in Child and Youth Services
Cassandra Murphy worked as a Child and Youth Worker at Enterphase Child and Family Services from 2011 to 2014. This role involved direct interaction with children and families, providing support and guidance. The experience contributed to her ability to evaluate and analyze various documentation, which is crucial in her current position in claims adjustment.
Claims Processing Skills
Cassandra Murphy is skilled in evaluating and analyzing both medical and non-medical documentation to process claims within established guidelines. Her ability to interpret complex information allows her to effectively determine the validity of claims and ensure compliance with relevant policies and regulations.