Cathy Miller
About Cathy Miller
Cathy Miller is a Senior Personal Lines Underwriter at Intact, where she has worked since 2021 in London, Ontario. She holds a Bachelor of Arts in Industrial and Organizational Psychology from The University of Western Ontario and has extensive experience in underwriting roles across various companies.
Work at Intact Financial Corporation
Cathy Miller has been employed at Intact Financial Corporation since 2021, serving as a Senior Personal Lines Underwriter. In this role, she operates from London, Ontario, Canada. Her responsibilities include evaluating and underwriting personal insurance policies, ensuring compliance with company standards, and providing exceptional customer service. Prior to her current position, she worked as a Team Coordinator in Personal Lines at Intact from 2019 to 2021.
Education and Expertise
Cathy Miller holds a Bachelor of Arts (BA) degree in Industrial and Organizational Psychology from The University of Western Ontario. This educational background provides her with a solid understanding of human behavior in organizational settings, which is beneficial in her underwriting roles. Her expertise encompasses analytical skills, problem-solving abilities, and effective communication, which are essential in the insurance industry.
Background in Underwriting
Cathy Miller has extensive experience in the underwriting field, having worked at The Guarantee Company of North America as a Senior Underwriter from 2013 to 2019. Prior to that, she spent 14 years at Economical Insurance as an Underwriting Manager and held various positions, including Property Supervisor and Senior Automobile Underwriter. Her career spans over two decades, showcasing her commitment to the insurance sector.
Customer Service Focus
Cathy Miller is recognized for her strong focus on customer service in her underwriting roles. She effectively balances independent work with being a supportive team member, ensuring that client needs are met promptly. Her ability to prioritize tasks and meet deadlines contributes to her success in providing high-quality service to clients.
Skills and Competencies
Cathy Miller possesses a range of skills that enhance her performance as an underwriter. Her analytical and computer skills support her in evaluating insurance risks and making informed decisions. Additionally, her problem-solving abilities and organizational skills enable her to manage multiple tasks efficiently. She demonstrates a keen ability to adapt to new challenges and tasks within her roles.