Chad Hawn
About Chad Hawn
Chad Hawn is the Unit Claims Manager for Personal and Commercial Lines (West) at Intact, where he has worked since 2018. He has extensive experience in claims management, having held various positions at Intact since 2010, and holds a Diploma from Sheridan College and an Honours BFA from York University.
Work at Intact Financial Corporation
Chad Hawn has been serving as the Unit Claims Manager for Personal and Commercial Lines (West) at Intact Financial Corporation since 2018. In this role, he manages claims operations in British Columbia, Canada. Prior to this position, he held various roles within Intact, including Claims Adjuster - Auto, Catastrophe Response Coordinator (East), Total Loss Adjuster - Auto, Casualty Claims Adjuster II - Auto, and Unit Claims Manager - Personal Lines (East). His extensive experience at Intact spans over a decade, showcasing his expertise in claims management.
Education and Expertise
Chad Hawn completed his studies at Sheridan College, where he earned a Diploma from 2003 to 2005. He furthered his education at York University, obtaining an Honours Bachelor of Fine Arts (BFA) degree from 2005 to 2007. His educational background provides a foundation for his professional career in the insurance industry, particularly in claims management and customer service.
Background in Customer Service
Before his career in insurance, Chad Hawn gained valuable customer service experience in various roles. He worked as a Customer Service Representative at Blockbuster from 2004 to 2005 and as a Shift Supervisor at Starbucks from 2005 to 2010. These positions helped him develop strong interpersonal skills and a customer-focused approach, which he has applied throughout his career in claims management.
Career Progression in Claims Management
Chad Hawn's career in claims management at Intact Financial Corporation began in 2010 when he worked as a Sales and Service Broker for Ontario and Alberta. He progressed through several roles, including Claims Adjuster and various managerial positions. His experience includes handling auto claims and catastrophe responses, demonstrating his ability to manage complex claims situations effectively.