Chantal Laliberte
About Chantal Laliberte
Chantal Laliberte serves as the Coordonatrice for Gestion des Accès at Intact, where she has worked since 2017. With extensive experience in IT and risk management, she has held various roles at Intact since 1998 and has a strong educational background in information technology and project management.
Current Role at Intact Financial Corporation
Chantal Laliberte currently serves as Coordonatrice - Gestion des accès within the Centre de Service TI at Intact Financial Corporation. She has held this position since 2017, overseeing operations in St-Hyacinthe and Anjou. In her role, she supervises a team of IT service center specialists, ensuring high-quality user support and efficient operations. Laliberte actively participates in the development and implementation of continuous improvement initiatives and process alignment related to team operations. She also manages communications with IT users and contributes to the creation of a communication plan.
Previous Experience at Intact Financial Corporation
Laliberte has an extensive history with Intact Financial Corporation, having worked in various roles from 1987 to 2017. She began her career as a Conseillère logiciel et Analyste-programmeur in the Service d'Aide Informatique and continued to progress through positions such as Analyste Sécurité Informatique and Analyste II Sécurité de l'information. Her experience includes roles focused on risk management and governance, where she served as Analyste II Gestion des risques and Analyste d'affaire II Profils et Gouvernance. Her tenure at Intact spans nearly three decades, showcasing her deep expertise in information technology and security.
Education and Professional Development
Chantal Laliberte has pursued extensive education in information technology and project management. She studied at Cegep de St-Hyacinthe, where she earned a diploma in Technique Analyste-Programmeur informatique from 1985 to 1987. She furthered her education at Université de Sherbrooke, completing a program in Gestion de projets en technologies de l'information in 2010. Additionally, she achieved a CISSP certification from Intense School in 2004, which underscores her expertise in information systems security. In 2016, she completed a course on identity management tools at Sailpoint, focusing on Identity IQ.
Coaching and Team Development
In her current role, Chantal Laliberte acts as a coach to foster a performance culture within her team. She emphasizes the importance of team development and continuous improvement, guiding her team members in enhancing their skills and operational efficiency. Her leadership style involves proactive communication and collaboration, ensuring that team objectives align with the broader goals of the IT service center. Laliberte's focus on knowledge management strategies further supports the successful implementation of new IT environments.