Chelsea James
About Chelsea James
Chelsea James is a Surety Underwriting Assistant at Intact in Mississauga, Ontario, with a background in psychology and project management. She has experience in customer service and event planning, enhancing her skills in administrative tasks.
Work at Intact Financial Corporation
Chelsea James has been employed at Intact Financial Corporation as a Surety, Underwriting Assistant since 2020. In this role, she operates from Mississauga, Ontario, Canada. Her responsibilities include supporting underwriting processes and contributing to the efficiency of the team. Chelsea's background in project management and customer service enhances her performance in this position.
Education and Expertise
Chelsea James earned a Bachelor’s Degree in Psychology from The University of the West Indies, Mona, where she studied from 2012 to 2015. She furthered her education by obtaining a Graduate Certificate in Project Management from Sheridan College, completing her studies in 2020. This educational background provides her with a solid foundation in understanding human behavior and managing projects effectively.
Background in Customer Service
Chelsea has a history of working in the higher education industry, which has significantly contributed to her customer service expertise. Prior to her current role, she worked at Enterprise Holdings as a Return Agent for five months in 2019 to 2020. This experience has equipped her with skills in customer interaction and service delivery.
Skills in Administrative Tasks
Chelsea James possesses advanced skills in Microsoft Excel and Microsoft Word. These skills enhance her efficiency in administrative tasks, allowing her to manage data and documentation effectively. Her proficiency in these software applications supports her role in underwriting by streamlining processes and improving productivity.
Event Planning and Strategic Planning Background
Chelsea has a strong background in event planning and strategic planning. These skills complement her role in underwriting by enabling her to approach tasks with a structured and organized mindset. Her experience in planning events contributes to her ability to manage multiple responsibilities and coordinate effectively within her team.