Claire Mysak, Cip
About Claire Mysak, Cip
Claire Mysak serves as the Director of Travel Operations at Intact, bringing extensive experience in customer service and operations management within the insurance industry. She has held various leadership roles at RSA Canada and etfs, and holds a Chartered Insurance Professional designation.
Work at Intact Financial Corporation
Claire Mysak currently holds the position of Director, Travel Operations at Intact Financial Corporation. She has been in this role since 2021, working in Sherbrooke, Quebec. Prior to her current position, she briefly served as Manager, Operations at Intact for three months in 2021. Her responsibilities include overseeing travel operations and ensuring efficient service delivery within the organization.
Previous Experience at RSA Canada
Claire Mysak has extensive experience at RSA Canada, where she held multiple roles over several years. She served as Operations Manager from 2018 to 2021, and as Manager, Service Performance from 2017 to 2018. Additionally, she worked as Interim Director, Service Performance for six months in 2018. Her tenure at RSA Canada included leadership positions that focused on enhancing service performance and operational efficiency.
Customer Service Roles at etfs
Claire Mysak began her career at etfs, where she held various customer service roles. She worked as a Customer Service Representative from 2002 to 2003, and later as an Account Manager from 2004 to 2006. Additionally, she served as Team Leader, Client Services from 2006 to 2010. These positions contributed to her strong background in customer service and team management.
Education and Expertise
Claire Mysak holds a Bachelor of Arts (B.A.) from Bishop's University, which she attended from 1997 to 2000. She also earned a Diploma of College Studies in Creative Arts from Dawson College between 1995 and 1997. Furthermore, she studied at the Insurance Institute of Canada, achieving the Chartered Insurance Professional (CIP) designation from 2020 to 2022. She also possesses a Certificate in Group Insurance of Persons from the Authorité des Marchers Financiers. Her educational background supports her expertise in capacity analysis and strategic planning within the insurance industry.
Coaching and Team Performance Background
Claire Mysak has a strong background in coaching and customer service, which has been instrumental in enhancing team performance and client satisfaction. Her experience in various leadership roles has equipped her with the skills necessary to drive operational success and improve service delivery in the organizations she has worked for.