Colin Lanktree
About Colin Lanktree
Colin Lanktree is a Casualty Claims Unit Manager at Intact Financial Corporation, specializing in Long Haul Trucking since 2016. He has over a decade of experience in claims adjustment and customer service enhancement, having previously worked in various roles within the insurance and sports industries.
Current Role at Intact Financial Corporation
Colin Lanktree serves as the Casualty Claims Unit Manager for Long Haul Trucking at Intact Financial Corporation. He has held this position since 2016, contributing to the organization for eight years. In this role, he is responsible for overseeing claims processes and ensuring compliance with corporate guidelines. Lanktree focuses on enhancing customer service levels within the department and maintaining employee engagement through effective supervision and leadership.
Previous Experience at Intact Financial Corporation
Lanktree previously worked at Intact Financial Corporation as a Multi-Line Adjuster from 2008 to 2010 for two years. During this time, he operated from the Mississauga, Ontario office. His responsibilities included managing various types of insurance claims and ensuring that they were processed efficiently and in accordance with company policies.
Education and Training
Colin Lanktree studied at Sheridan College, where he completed a program in Marketing Planning and Analysis from 2009 to 2010. Prior to that, he attended Fleming College, achieving a degree in Sporting Goods Business from 2002 to 2004. His educational background has equipped him with skills relevant to his roles in claims management and customer service.
Career Background
Before joining Intact Financial Corporation, Lanktree gained experience as a Sales Associate at The Co-operators from 2010 to 2011 for seven months in Meaford, Ontario. He also completed an internship at Easton Sports in 2004 for 11 months. These roles contributed to his understanding of customer relations and service delivery.
Professional Responsibilities and Skills
In his current position, Lanktree is responsible for reviewing adjuster updated files to ensure compliance with corporate guidelines. He builds positive relationships with both internal and external customers to achieve organizational goals. Additionally, he identifies and provides developmental opportunities for his team through coaching and mentoring, fostering a supportive work environment.