Cynthia Poulin
About Cynthia Poulin
Cynthia Poulin serves as the Directrice de la Qualité at Intact, where she has worked since 2018. She holds a degree from Cegep Sainte-Foy and has over six years of experience in quality assurance in Quebec, Canada.
Work at Intact Financial Corporation
Cynthia Poulin has held the position of Directrice de la qualité at Intact Financial Corporation since 2018. In this role, she oversees quality assurance initiatives and ensures that the company's standards are met. Additionally, she serves as Directrice expérience qualité-assurance commerciale, focusing on enhancing customer experience through quality assurance practices. Her tenure at Intact spans six years, during which she has contributed to the company's commitment to quality and customer satisfaction in Quebec, Quebec, Canada.
Education and Expertise
Cynthia Poulin studied at Cegep Sainte-Foy, where she gained foundational knowledge and skills relevant to her career. Her educational background supports her expertise in quality assurance and customer experience management. This academic experience complements her professional roles at Intact Financial Corporation, where she applies her knowledge to improve quality standards and enhance customer interactions.
Background
Cynthia Poulin has a professional background in quality assurance and customer experience management. She has dedicated her career to ensuring high standards of quality in the services provided by Intact Financial Corporation. Her work primarily focuses on the Quebec region, where she has established herself as a leader in quality management within the organization.