Dyliam Sydavong Ok
About Dyliam Sydavong Ok
Dyliam Sydavong Ok is an experienced customer service agent specializing in indemnification, currently employed at Intact. He holds a DEC in Commerce from Champlain College and a Baccalauréat in Actuarial Science from UQAM.
Work at Intact Financial Corporation
Currently, Dyliam Sydavong Ok holds the position of Agent service à la clientèle - Indemnisation at Intact Financial Corporation. He has been with the company since 2020, contributing to the customer service and claims management sectors. His role involves assisting clients with their insurance claims and ensuring a smooth process for policyholders.
Education and Expertise
Dyliam Sydavong Ok studied at UQAM | Université du Québec à Montréal, where he earned a Baccalauréat in Actuariat from 2018 to 2022. Prior to this, he attended Champlain College, achieving a DEC in Commerce from 2015 to 2017. His educational background provides him with a solid foundation in actuarial science and commerce, enhancing his expertise in the insurance industry.
Background in Customer Service and Sales
Before joining Intact Financial Corporation, Dyliam worked as a Conseiller ventes at Canac in Saint-Hubert, Québec, from 2017 to 2020. This role involved providing customer service and sales support. Additionally, he served as a Security Guard at GardaWorld from 2017 to 2018, gaining experience in security and client interaction.
Current Role at Ville de Montréal
Since 2021, Dyliam has been working as a Stagiaire en actuariat at Ville de Montréal in the Bureau des régimes de retraite. This position allows him to apply his actuarial knowledge in a practical setting, contributing to the management of retirement plans and related services.