Edith Ngai
About Edith Ngai
Edith Ngai is a Business Analyst II at Intact, specializing in OPL Personal Lines. With a background in business analysis and customer service, she has contributed to harmonizing business requirements across multiple Canadian provinces and has pursued further education in applied data analytics.
Current Role at Intact Financial Corporation
Edith Ngai holds the position of Business Analyst II in the OPL Personal Lines division at Intact Financial Corporation. She has been in this role since 2022, contributing to the analysis and improvement of personal lines insurance products. Her responsibilities include managing business requirements and collaborating with various teams to enhance operational efficiency.
Previous Experience at Intact Financial Corporation
Prior to her current role, Edith served as a Business Analyst I in the OPL Personal Lines division at Intact from 2020 to 2022. During this time, she played a key role in influencing the harmonization of business requirements across multiple Canadian provinces, including British Columbia, Alberta, Ontario, Quebec, and the Atlantic provinces.
Career Background at belairdirect
Edith Ngai worked at belairdirect in various capacities from 2016 to 2020. She began as an Associate Sales and Customer Service representative, followed by roles as Underwriter I and Underwriter II. During her tenure, she acted as a product owner for an agile team, managing the backlog and creating JIRA user stories, which contributed to the team's success.
Education and Professional Development
Edith is actively pursuing further education in Applied Data Analytics at the British Columbia Institute of Technology, where she has been studying since 2019. Additionally, she has completed the Certificate in Business Analysis Essentials at McMaster University Continuing Education since 2020. She holds a Bachelor of Science (B.Sc.) degree in Biology with a Commerce Minor from The University of British Columbia, achieved in 2018.
Achievements and Contributions
Edith Ngai has made significant contributions in her roles, including the creation of a Confluence page to streamline processes and facilitate collaborative management of cross-stream business requirements. She received a leading standing in the year-end performance review at Intact in 2021, reflecting her commitment to excellence in her work.