Elisa Sessa
About Elisa Sessa
Elisa Sessa is a Hybrid Claims Intake Representative at Intact, where she has worked since 2021. She specializes in data analysis and crisis management, while also contributing to team engagement through social events and internal communications.
Work at Intact Financial Corporation
Elisa Sessa has been employed at Intact Financial Corporation since 2021 as a Hybrid Claims Intake Representative. In this role, she compiles monthly Nep2une Reports, which provide insights and data analysis for the department. She previously worked as a CSR-Claims at Intact from 2020 to 2021. Elisa also serves as a RSA success partner, assisting RSA employees through the acquisition process. Her contributions include assembling quarterly newsletters and providing updates during monthly department meetings to enhance internal communication.
Education and Expertise
Elisa Sessa studied at the University of Toronto School of Continuing Studies, where she focused on Business, Finance, and Management, earning a Project Management Certificate from 2020 to 2021. Additionally, she is pursuing a Chartered Insurance Professional (CIP) designation at the Insurance Institute of Canada, which she will complete from 2021 to 2025. She also holds an Honours Bachelor of Science in Environmental Studies from the University of Toronto.
Background in Customer Service and Management
Prior to her current role, Elisa Sessa gained diverse experience in customer service and management. She worked as a Junior Manager at Saje Natural Wellness from 2016 to 2018 and as a Wine Specialist at The Wine Rack from 2018 to 2019. Additionally, she served as a Teaching Assistant at the University of Toronto Mississauga for five months in 2019, and worked as an Environmental Technician at DS Consultants Ltd. for three months in the same year.
Leadership and Community Involvement
Elisa Sessa is an active member and lead for the Ontario CSC Social Committee, where she organizes social events and activities. She is also a member of the CAT team, which assists with catastrophic events, demonstrating her crisis management skills. Her involvement in these initiatives highlights her commitment to fostering community and teamwork within her organization.