Erhan Cetin
About Erhan Cetin
Erhan Cetin is an experienced analyst specializing in customer experience and call quality in digital distribution. He has a background in sales and insurance, having worked at several companies including belairdirect and Banque Nationale Assurances.
Current Role at Intact Financial Corporation
Erhan Cetin currently serves as an Analyste, Expérience Client (Qualité Des Appels) in the Distribution Numérique department at Intact Financial Corporation. He has held this position since 2019, contributing to the enhancement of customer experience through quality call assessments and digital distribution strategies.
Previous Experience at belairdirect
Prior to his current role, Erhan Cetin worked at belairdirect in various capacities. He served as a Conseiller specialiste en ventes from 2017 to 2019 for two years in Anjou, Quebec, where he focused on sales. He also held the position of Coordonateur RH (mandat) for three months in 2018 to 2019, contributing to human resources initiatives.
Professional Background at Banque Nationale Assurances
Erhan Cetin gained experience at Banque Nationale Assurances as an Agent en assurance de dommages des particuliers from 2016 to 2017. During his tenure, he was recognized as a top performer, becoming a member of the elite club after being named the second-best seller of the year in 2016.
Educational Background in Insurance Studies
Erhan Cetin pursued his education at Cégep du Vieux Montréal, where he studied Assurances and achieved a diploma in Assurance de dommages from 2014 to 2015. He also attended Collège de Rosemont, where he studied Sciences humaines and earned a Diplôme d'études collégiales.
Achievements in Sales and Recognition
Throughout his career, Erhan Cetin has received notable recognition for his sales performance. He was nominated at the Gala des étoiles des assurances BelairDirect for selling the most auto and home insurance premiums in 2017, highlighting his effectiveness in the insurance sales sector.