Eric Provost M. Sc., Cbap, Pspo, UX C
About Eric Provost M. Sc., Cbap, Pspo, UX C
Eric Provost is a Senior User Experience Analyst at Intact Lab in Montreal, Canada, where he has worked since 2018. He has a strong background in business analysis and user experience, with previous roles at Logient and Vidéotron, and holds a Master of Science from HEC Montréal.
Work at Intact Financial Corporation
Eric Provost has served as a Senior User Experience Analyst in the Strategy & Design team at Intact Lab since 2018. His role focuses on enhancing user experience through strategic design initiatives. Based in the Montreal, Canada Area, he has contributed to various projects aimed at improving customer interactions and satisfaction within the organization.
Education and Expertise
Eric Provost holds a Master of Science (M.Sc.) degree from HEC Montréal, where he studied from 2004 to 2006. He also completed a Bachelor of Business Administration (B.B.A.) at the same institution from 2001 to 2004. Additionally, he earned a Diploma of College Studies (D.E.C.) from Cégep de Chicoutimi between 1999 and 2001. His educational background provides a strong foundation in business analysis and user experience design.
Professional Background
Eric Provost has a diverse professional background in user experience and business analysis. Before joining Intact Lab, he worked at Vidéotron as a Senior System Analyst and a Senior Business Analyst from 2010 to 2018. He also held various positions at Logient, including Team Leader for Analysis and Strategy, and Business Analyst from 2006 to 2010. His experience includes teaching roles at HEC Montréal, where he served as a Lecturer and Teaching Assistant from 2003 to 2015.
Contributions to the Professional Community
Eric Provost actively contributes to the professional community through a personal blog that focuses on Business Analysis and User Experience. He emphasizes the importance of learning through real-life experiences and community interactions. His advocacy for technology to support human processes highlights his commitment to collaboration and innovation in his field.
Achievements in User Experience and Business Analysis
Throughout his career, Eric Provost has been involved in various roles that emphasize user experience and business analysis. His work at Intact Lab and previous positions at Vidéotron and Logient reflect a commitment to enhancing user interactions and improving business processes. He advocates for collaboration and technology integration to support effective user experiences.