Felix Wong
About Felix Wong
Felix Wong is an Underwriter Assistant in the Individually Rated Commercial Auto (IRCA) Department at Intact, where he has worked since 2021. He holds a Bachelor's degree in Kinesiology from the University of Toronto and has experience in various roles, including as a grocery clerk and student therapist.
Work at Intact Financial Corporation
Felix Wong currently serves as an Underwriter Assistant in the Individually Rated Commercial Auto (IRCA) Department at Intact Financial Corporation. He has held this position since 2021, contributing to the review and processing of over 30 legal documents daily, which include policy endorsements, renewals, and cancellations. Felix is also involved in managing over 100 incoming inquiries or endorsements each day, ensuring they are assigned to the appropriate departments or professionals. His role supports the operational efficiency of the department.
Education and Expertise
Felix Wong earned a Bachelor of Kinesiology with a Minor in Psychology from the University of Toronto, completing his studies from 2017 to 2022. He has also pursued additional technical education, currently working towards a Google IT Support Professional Certificate through Coursera. Felix plans to validate his IT knowledge and credentials by completing the CompTIA A+ exam, demonstrating his commitment to enhancing his technical skills.
Background in Healthcare and Retail
Prior to his current role, Felix gained diverse experience in various sectors. He worked as a Grocery Clerk at Food Basics Stores for ten months in 2018-2019. Additionally, he served as a Co-op student at Scarborough Health Network from 2015 to 2016, where he gained valuable insights into the healthcare industry. Felix also worked as a Student Therapist at David L. MacIntosh Sport Medicine Clinic for seven months in 2019-2020, further expanding his practical experience in a clinical setting.
Contributions to Training and Development
In his role at Intact Financial Corporation, Felix co-authored a training manual aimed at improving the quality of training sessions for new hires in the IRCA Department. His recommendations were designed to enhance the onboarding experience and ensure that new employees are well-prepared for their roles. This initiative reflects his commitment to fostering a supportive and effective training environment.
Career Aspirations
Felix Wong aspires to make a significant impact in various industries, including customer support, cybersecurity, and FinTech. His ongoing education and professional development efforts, such as pursuing the Google IT Support Professional Certificate and the CompTIA A+ exam, align with his goal of advancing in these fields. Felix's diverse background and commitment to learning position him well for future opportunities.