Funmi Ola, Cbap®, Sfba, Cspo®, Pspo
About Funmi Ola, Cbap®, Sfba, Cspo®, Pspo
Funmi Ola is a Senior Business Analyst specializing in Salesforce Marketing Cloud at Intact, with extensive experience in project facilitation and change management. She holds multiple Salesforce certifications and has worked in various roles across notable organizations, contributing to the Salesforce community as a Ranger and trailblazer.
Work at Intact Financial Corporation
Currently, Funmi Ola serves as a Senior Business Analyst-SFMC at Intact Financial Corporation. She has been in this role since 2023, contributing to the company's objectives for 10 months. Her responsibilities include utilizing her expertise in Salesforce Marketing Cloud to enhance client engagement and satisfaction.
Previous Experience in Financial Services
Prior to her current role, Funmi Ola worked at BMO Financial Group as an Analyst in the EDB department for a brief period of 2 months in 2020. She also held a position as a Senior Business Analyst at Klick from 2021 to 2023, where she focused on project facilitation and consulting. Additionally, she worked at Bradshaw Abels as a Business Analyst from 2017 to 2019.
Education and Expertise
Funmi Ola studied at Hult International Business School, where she earned a Master of International Business from 2010 to 2011. She possesses expertise in project facilitation, change management, and consulting, with an emphasis on improving client satisfaction and loyalty. Funmi holds three Salesforce certifications, including Salesforce Marketing Cloud Email Specialist and Salesforce Certified Administrator.
Salesforce Community Involvement
Funmi Ola has been recognized as a Ranger and trailblazer within the Salesforce community. She actively shares her knowledge and insights with other professionals and learners, contributing to the growth and development of the community.
Specialization in Omnichannel Solutions
Funmi specializes in delivering and integrating omnichannel, web, and cloud solutions for clients across various industries. She effectively utilizes agile and scrum methodologies to manage projects and collaborate with stakeholders, ensuring successful project outcomes.