Heather Miller
About Heather Miller
Heather Miller is a Claims System Support professional at Intact, where she has worked since 2021. She has a background in claims assistance and media design, and she holds a Bachelor's Degree in Media Arts and Cultures from the University of New Brunswick.
Work at Intact Financial Corporation
Heather Miller currently holds the position of Claims System Support at Intact Financial Corporation, a role she has occupied since 2021. In this capacity, she acts as a liaison between IT and users, addressing major system issues and updates. Prior to this role, she served as Claims Assistant II from 2020 to 2021 and Claims Assistant I from 2017 to 2020. Her responsibilities included setting up user profiles and permissions as part of her system administrator duties.
Education and Expertise
Heather Miller studied at the University of New Brunswick, where she earned a Bachelor’s Degree in Media Arts and Cultures from 2013 to 2017. She also pursued an Advanced Diploma in Information Technology: Data Analytics at New Brunswick Community College from 2021 to 2022. Currently, she is completing an advanced diploma in data analysis to further enhance her IT skills.
Background in Teaching and Media Design
Before her tenure at Intact Financial Corporation, Heather Miller worked at the University of New Brunswick as a Teaching Assistant from 2015 to 2017. Additionally, she served as a Media Designer for six months in 2015. These roles contributed to her experience in communication and media, complementing her technical expertise.
Professional Development
Heather Miller is committed to ongoing professional development in the field of information technology. She is currently completing an advanced diploma in data analysis, which aims to enhance her skills in data management and analytics, further supporting her role in system support at Intact.