Hervé Condomines
About Hervé Condomines
Hervé Condomines is an experienced workforce management analyst currently working at Intact in Montreal, Quebec. He has a diverse professional background in resource scheduling and workforce planning, having held various roles in major companies over more than a decade.
Work at Intact Financial Corporation
Hervé Condomines has been employed at Intact Financial Corporation as an Analyste en gestion des effectifs since 2020. In this role, he focuses on workforce management, leveraging his extensive experience in resource scheduling and planning. His work contributes to the optimization of staffing and operational efficiency within the organization.
Previous Experience in Workforce Management
Prior to his current position, Hervé Condomines worked at TTEC as a Senior Workforce Planning Specialist from 2011 to 2018. He also held roles at Aeroplan as an Analyste - Horaire from 2018 to 2019 and at Air Canada as a Specialist in resource scheduling from 2019 to 2020. His diverse experiences across these companies have provided him with a strong foundation in workforce management.
Education and Expertise
Hervé Condomines studied at Université du Québec à Montréal (UQAM), where he earned a Certificate in Psychology from 2005 to 2013. This educational background complements his professional expertise in workforce planning and management, allowing him to apply psychological principles to enhance team dynamics and operational effectiveness.
Background in Customer Service and Coaching
Hervé Condomines has a diverse professional background that includes roles in customer service and coaching. He worked at ATELKA as a Coach superviseur from 2010 to 2011 and as an Agent service à la clientèle from 2009 to 2010. These positions have contributed to his understanding of customer needs and service delivery, which are essential in workforce management.
Long-Term Commitment to Workforce Planning
With over a decade of experience in workforce planning and management, Hervé Condomines has demonstrated a long-term commitment to this field. His career spans various industries and roles, showcasing his adaptability and expertise in optimizing workforce strategies to meet organizational goals.