Isabelle Pilon
About Isabelle Pilon
Isabelle Pilon is an IT Business Analyst II currently employed at Intact in Montréal, Québec, Canada. She has extensive experience in business analysis, having previously worked at belairdirect in various roles and at Gap Inc. as an Assistant Manager.
Current Role at Intact Financial Corporation
Isabelle Pilon serves as an IT Business Analyst II at Intact Financial Corporation in Montréal, Québec, Canada. She has held this position since 2019, contributing to various IT projects and initiatives. In her role, she supports the Product Owner in defining and prioritizing the backlog, ensuring that project requirements align with business objectives. She also creates and maintains comprehensive functional documentation that is accessible to all stakeholders, facilitating effective communication and understanding across teams.
Previous Experience at belairdirect
Isabelle Pilon has extensive experience at belairdirect, where she worked in various analyst roles from 2012 to 2019. She began as an Analyste d'affaires, focusing on sales deployments and operational support for five years. Following this, she served as an Analyste d'affaires II in OPS planning for one year and then transitioned to a similar role in sales deployments and operational support for another 11 months. Her responsibilities included conducting impact analyses and effort estimations to propose and document IT solutions, enhancing operational efficiency.
Background in Retail Management
Isabelle Pilon began her career in retail management at Gap Inc., where she worked as an Assistant Gérant from 2003 to 2008. During her five years in this role, she developed skills in team leadership and customer service, which provided a foundation for her later work in business analysis and IT. This experience in a fast-paced retail environment equipped her with valuable insights into operational processes and customer needs.
Facilitation and Collaboration Skills
In her current and previous roles, Isabelle Pilon has demonstrated strong facilitation and collaboration skills. She effectively bridges the gap between business units, IT, and testing teams to enhance digital products. Her ability to foster collaboration among diverse teams has been essential in driving project success and ensuring that stakeholder needs are met throughout the development process.