Ishan Mathur
About Ishan Mathur
Ishan Mathur is an Underwriter Assistant at Intact in Toronto, Ontario, with over seven years of experience in customer service. He has a diverse background, having worked in various roles in Canada and India, and holds a Post Graduate Diploma in Management and a Full Life Licence Qualification Program certification.
Work at Intact Financial Corporation
Ishan Mathur has been employed at Intact Financial Corporation as an Underwriter Assistant since 2020. In this role, he utilizes his skills in underwriting processes and customer service. Prior to this position, he worked as a Customer Service Representative at Intact for three months in 2020. His experience at Intact reflects his commitment to the insurance industry and his ability to adapt to different roles within the organization.
Education and Expertise
Ishan Mathur holds a Post Graduate Diploma in Management with a focus on Marketing and IT from BIMHRD, Pune, which he completed from 2009 to 2011. He also earned a Bachelor of Technology (BTech) in Biotechnology from Amity University, Noida, between 2004 and 2008. Additionally, he completed the Full Life Licence Qualification Program (LLQP) in 2019 at Durham College, which qualifies him in Life License and Accident & Sickness Insurance.
Background in Customer Service
Ishan Mathur has over seven years of experience in customer service across various roles. He has worked in multiple positions, including as a Customer Service Specialist at No Frills and as an Information Officer for the City of Toronto. His experience in customer service demonstrates his ability to handle diverse customer needs and manage multiple assignments effectively.
Previous Work Experience
Before joining Intact, Ishan Mathur held several positions that contributed to his professional development. He worked as a Business Analyst in Knowledge Management at Deloitte from 2011 to 2013 in Hyderabad, India. He also served as a Retail Sales Specialist at Sahara Q Shop in Mumbai from 2013 to 2016. In 2018, he gained experience as a Digital Marketing Specialist at AURA PHYSIO CURE LTD in Toronto.
Technical Skills
Ishan Mathur is proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook. His technical skills enhance his ability to perform tasks efficiently in his current role as an Underwriter Assistant and throughout his career in customer service and business analysis.