Jamie Kanagasundram
About Jamie Kanagasundram
Jamie Kanagasundram is an Underwriting Assistant in Cross Border Specialty Solutions at Intact, with a background in customer experience at TD and Indigo. He holds a Bachelor of Science in Mathematics and Statistics from Concordia University.
Work at Intact Financial Corporation
Jamie Kanagasundram currently holds the position of Underwriting Assistant in the Cross Border, Specialty Solutions division at Intact Financial Corporation. Jamie has been with the company since 2021 and has accumulated three years of experience in this role. The position involves supporting underwriting processes and contributing to specialty insurance solutions that cater to cross-border needs.
Previous Experience at TD
Prior to joining Intact, Jamie worked at TD for a total of four years. From 2017 to 2020, Jamie served as a Customer Experience Associate, where responsibilities included enhancing customer interactions and service quality. In 2021, Jamie briefly held the role of Lead Customer Experience Associate for four months in Montreal, Quebec, focusing on leadership within customer service operations.
Education and Expertise
Jamie Kanagasundram earned a Bachelor of Science degree in Mathematics and Statistics from Concordia University. This educational background, completed from 2016 to 2020, provides a strong foundation in analytical skills and quantitative reasoning, which are essential in the underwriting field.
Customer Service Background
Before entering the financial sector, Jamie worked at Indigo as a Customer Service Specialist from 2015 to 2019. This role involved direct customer engagement and support, contributing to the development of strong communication and problem-solving skills that are applicable in subsequent positions.