Jennifer Battista
About Jennifer Battista
Jennifer Battista is a Claims Intake Representative at Intact, where she has worked since 2016. She holds a Bachelor of Arts in English Literature and History from Trent University and has completed certificates in Marketing Management and Editing from George Brown College.
Work at Intact Financial Corporation
Jennifer Battista has been employed at Intact Financial Corporation since 2014. She started as a Claims Assistant, a role she held for two years. In 2016, she transitioned to the position of Customer Service Representative in Ajax, Ontario, where she worked for six months. Following this, she took on the role of Claims Intake Representative, which she has maintained for eight years in Toronto, Ontario. Her experience at Intact reflects a consistent focus on claims processing and customer service within the insurance industry.
Education and Expertise
Jennifer Battista studied at Trent University, where she earned a Bachelor of Arts (BA) in English Literature and History from 2006 to 2010. She furthered her education at George Brown College, obtaining two certificates in Marketing Management and Editing, both completed between 2010 and 2012. This educational background equips her with skills in communication, marketing strategies, and editorial processes, which are beneficial in her roles within the insurance sector.
Background
Jennifer Battista began her career in the field of editing, serving as a Proofreader Intern at Tonight Newspaper for three months in 2011. Her early experiences in proofreading and editing laid the groundwork for her subsequent studies in Marketing Management and her eventual roles in customer service and claims processing. Her diverse background combines elements of literature, marketing, and customer interaction.
Career Progression
Jennifer Battista's career has shown a clear trajectory within Intact Financial Corporation. Starting as a Claims Assistant in 2014, she gained foundational knowledge in claims processing. Her subsequent roles as a Customer Service Representative and currently as a Claims Intake Representative demonstrate her growth and adaptability in the insurance industry. Over the years, she has developed expertise in handling claims and providing customer support.