Jennifer Lush
About Jennifer Lush
Jennifer Lush is a Claims Representative in the Accident Benefits Special Handling Unit at Intact, where she has worked since 2021. With extensive experience in fraud analytics and accident benefits from her previous roles at Johnson Insurance and State Farm, she has developed key investigative tools and conducts national training sessions.
Work at Intact Financial Corporation
Jennifer Lush has been employed at Intact Financial Corporation as a Claims Representative in the Accident Benefits Special Handling Unit - Investigative Services since 2021. In this role, she utilizes her expertise in accident benefits legislation to manage claims effectively. Jennifer plays a significant role in the development and integration of investigative tools and case management systems, enhancing operational efficiency. Additionally, she conducts national team training sessions, ensuring that her colleagues are well-versed in the latest investigative methodologies and tools.
Previous Experience at Johnson Insurance
Prior to her current position, Jennifer Lush worked at Johnson Insurance for a total of five years in various roles. She served as a Specialist in Fraud Analytics within the Special Investigations Unit from 2016 to 2021. Before that, she worked as an Adjuster for Accident Benefits in Home and Auto Claims from 2012 to 2015, and as a Triage Analyst in Fraud Analytics from 2015 to 2016. Her diverse experience at Johnson Insurance provided her with a strong foundation in claims management and fraud detection.
Experience at State Farm
Before her tenure at Johnson Insurance, Jennifer Lush worked at State Farm as a Processor for Accident Benefits in Home and Auto Claims from 2009 to 2012. This role contributed to her understanding of the claims process and accident benefits, further enhancing her skill set in the insurance industry.
Education and Expertise
Jennifer Lush studied at Georgian College, where she focused on Health Services and achieved a Pre Health Sciences certificate from 2005 to 2006. She also pursued further education at the Insurance Institute of Canada, which has equipped her with specialized knowledge in accident benefits legislation. This educational background supports her current role in the Accident Benefits Special Handling Unit, where she applies her expertise to manage complex claims.