Jennifer Mullett
About Jennifer Mullett
Jennifer Mullett serves as the Director of IT, Strategic Projects at Intact, a position she has held since 2023. With a diverse background in various roles at Intact and previous experience at Co-operators and Discount Car & Truck Rentals, she has developed extensive expertise in project management and corporate human resources.
Current Role at Intact Financial Corporation
Jennifer Mullett serves as the Director of IT, Strategic Projects at Intact Financial Corporation since 2023. In this role, she oversees various strategic initiatives within the IT department, focusing on enhancing operational efficiency and project management. Her extensive experience in the insurance sector contributes to her leadership in driving technology-driven solutions.
Previous Positions at Intact Financial Corporation
Jennifer Mullett has held multiple roles at Intact Financial Corporation over the years. She was the Director of Corporate Human Resources from 2022 to 2023 and the Director of Claims Strategic Projects from 2018 to 2022. Additionally, she served as the Manager of Project Management, Manager of Customer Service Call Center, and Manager of Business Process Testing in various capacities from 2011 to 2018. Her diverse experience within the organization has equipped her with a comprehensive understanding of its operations.
Experience at Co-operators
Before her extensive tenure at Intact, Jennifer Mullett worked at Co-operators as a Claims Specialist from 2002 to 2008. This role involved managing claims processes and providing support to clients, which helped her develop a strong foundation in claims management within the insurance industry.
Educational Background
Jennifer Mullett studied at the University of Toronto - Rotman School of Management, where she completed a course in Artificial Intelligence - an Executive Primer in 2019. She also attended Sheridan College of Applied Arts and Technology, earning a degree in Business Accounting from 1997 to 2000. Her educational background supports her expertise in both management and technology.
Early Career Experience
Jennifer Mullett began her career in the insurance industry at Discount Car & Truck Rentals, where she worked as an Insurance Call Center Representative from 2001 to 2002 and as an Accounts Receivable Specialist from 1999 to 2001. These early roles provided her with foundational skills in customer service and financial management.