Jerry Burton
About Jerry Burton
Jerry Burton is a PC Technician at Intact Technology in Toronto, Ontario, with over 14 years of experience in the role. He has a background in programming and IT consulting, having previously worked for companies such as Gap Solutions, Inc. and Fdm Group.
Work at Intact Technology
Jerry Burton has been employed as a PC Technician at Intact Technology since 2010. He has accumulated 14 years of experience in this role, which is based in Toronto, Ontario, Canada. His responsibilities include ensuring that client workstations receive necessary security updates and patches for Windows XP and Windows 7. Additionally, he performs helpdesk support for Blackberry deployment, assisting users with RSA token imports, enterprise email activations, and Blackberry tethering.
Previous Employment History
Before joining Intact Technology, Jerry Burton worked at several organizations. He served as a Senior Programmer Analyst at Gap Solutions, Inc. from 2006 to 2009 in Herndon, Virginia, United States. Prior to that, he was an Information Technology Consultant at Fdm Group from 2000 to 2002 in London, Greater London, United Kingdom. He also worked as a Senior Support Analyst and Visual Basic Developer at C2 Technologies from 2002 to 2006 in Vienna, Virginia, United States.
Education and Training
Jerry Burton studied at Northern Virginia Community College, where he gained foundational knowledge in his field. Additionally, he attended Harcourt Learning Direct Vocational School, further enhancing his skills and expertise in technology.
Technical Skills and Expertise
Jerry Burton has extensive experience in imaging, configuring, and setting up Dell laptops and desktops for deployment, utilizing Ghost PE and Acronis Software. He is proficient in creating deployment tracking tickets using the HEAT ticketing system. His knowledge extends to Windows Active Directory, where he manages user creation, group membership, password resets, and account restrictions.