John Wales
About John Wales
John Wales is a Claims Consultant at Intact, with extensive experience in the insurance industry, particularly in claims adjustment and investigation. He has worked for several companies, including RSA and Travelers Canada, and possesses specialized skills in subrogation and property claims management.
Work at Intact Financial Corporation
John Wales has been employed as a Claims Consultant at Intact Financial Corporation since 2021. In this role, he is responsible for managing and assessing insurance claims, utilizing his extensive experience in the field. His work focuses on ensuring that claims are processed efficiently and accurately, contributing to the overall effectiveness of the claims department.
Previous Experience in Claims Management
Before joining Intact, John Wales held several positions in the insurance industry. He worked at RSA as a Claims Specialist from 2017 to 2021, where he further developed his skills in claims processing. Prior to that, he spent three years at Travelers Canada as a Senior Technical Specialist, focusing on property claims. His career began at Crawford & Company as a Multi Lines Claims Adjuster from 2013 to 2014.
Expertise in Claims and Subrogation
John Wales possesses specialized skills in Subrogation, which involves recovering costs from third parties responsible for insurance claims. He also has expertise in Property & Equipment Breakdown Claims, where he assesses and manages claims related to machinery and equipment failures. His strong background in Claim Investigation allows him to effectively gather and analyze information to determine the validity of claims.
Background in Transport and Logistics
Earlier in his career, John Wales worked as a Manager in Transport and Logistics at Livingston International from 2002 to 2004. This role provided him with a foundation in logistics management, which complements his later work in the insurance sector. Additionally, he served as a Claims Adjuster at CNA Insurance from 2008 to 2013, where he gained further experience in claims handling.
Educational Background
John Wales studied in Montreal, where he gained the foundational knowledge necessary for his career in claims management and insurance. His education has supported his professional development and expertise in the field.