Josephin Thangarajah
About Josephin Thangarajah
Josephin Thangarajah is an experienced Accident Benefits Adjuster with a background in sociology and paralegal studies. She has worked in various roles within the insurance industry and possesses expertise in handling accident benefits claims while utilizing her knowledge in immigration law to support clients.
Work at Intact Financial Corporation
Josephin Thangarajah has been employed at Intact Financial Corporation as an Accident Benefits Adjuster since 2017. In this role, she focuses on managing accident benefits claims, leveraging her expertise in the insurance industry. Her position requires a thorough understanding of claims processes and client interactions, contributing to the overall efficiency of the operations.
Previous Experience in the Insurance Industry
Before joining Intact, Josephin Thangarajah worked at belairdirect in various capacities. She served as a Support Expert for eight months in 2016 and as an Insurance Customer Service Associate from 2014 to 2016. These roles involved assisting clients with their insurance needs and enhancing customer satisfaction through effective service delivery.
Education and Expertise
Josephin Thangarajah studied at Seneca College of Applied Arts and Technology, where she earned an Ontario College Diploma in Paralegal Studies from 2011 to 2012. She also holds a Bachelor of Arts in Sociology from York University, completed from 2005 to 2009. Her educational background provides her with a strong foundation in understanding client needs and behaviors, which is essential in her current role.
Background in Social Services and Management
Josephin Thangarajah has a diverse professional background that includes experience in social services and management. She worked as a Manager at Gymboree from 2005 to 2013, where she developed skills in operations management and customer service. This combination of experiences enhances her ability to address client concerns effectively and improve operational efficiency.
Utilization of Immigration Law Knowledge
In her current role, Josephin Thangarajah utilizes her knowledge of immigration law to assist clients from diverse backgrounds. This expertise allows her to navigate complex situations and provide tailored support to individuals, ensuring that their specific needs are met within the claims process.