Juan Manuel Maldonado
About Juan Manuel Maldonado
Juan Manuel Maldonado is a Business Analyst at Intact, where he has worked since 2021. He holds a Bachelor of Engineering in Computer and Information Sciences from Universidad Inca Garcilaso de la Vega and a certificate in Business Analysis from HEC Montréal.
Work at Intact Financial Corporation
Juan Manuel Maldonado has been employed at Intact Financial Corporation as a Business Analyst since 2021. He operates from Montreal, Quebec, Canada. In this role, he applies his analytical skills to support business operations and enhance decision-making processes. Prior to his current position, he served as an Information Technology Support Specialist at Intact from 2012 to 2021, where he provided technical assistance and support to users.
Education and Expertise
Juan Manuel Maldonado earned a Bachelor of Engineering (B.E.) in Computer and Information Sciences and Support Services from Universidad Inca Garcilaso de la Vega, completing his studies from 1995 to 2000. He furthered his education at HEC Montréal, where he obtained a Certificat d'analyse d'affaires - Technologie de l'information from 2020 to 2022. This combination of education has equipped him with a strong foundation in both engineering and business analysis.
Background in IT Support
Before joining Intact Financial Corporation, Juan Manuel Maldonado worked as a Helpdesk Analyst at CSC from 2010 to 2012 in the Montreal, Canada Area. His experience in this role involved providing technical support and troubleshooting assistance to clients, which contributed to his skills in information technology and customer service.
Professional Experience Timeline
Juan Manuel Maldonado's professional journey in the field of information technology spans over a decade. He began his career as a Helpdesk Analyst at CSC from 2010 to 2012, followed by a nine-year tenure as an Information Technology Support Specialist at Intact from 2012 to 2021. He transitioned to his current role as a Business Analyst at Intact in 2021, where he has been for the past three years.