Julia Pirone
About Julia Pirone
Julia Pirone is a Customer Service Representative with extensive experience in problem-solving and decision-making. She holds a Bachelor's degree in Justice Studies from the University of Guelph-Humber and has worked in various customer service roles since 2017.
Work at Intact Financial Corporation
Julia Pirone has been employed at Intact Financial Corporation as a Customer Service Representative since 2021. In this role, she applies her extensive customer service experience to assist clients effectively. Her responsibilities include addressing customer inquiries, resolving issues, and providing support to ensure a positive customer experience. Julia's tenure at Intact has allowed her to further develop her problem-solving skills and enhance her ability to make decisions in high-pressure situations.
Previous Experience in Customer Service
Prior to her current role at Intact, Julia Pirone worked at Lifestyle Wireless as a Customer Service Representative from 2017 to 2021. During her four years in this position, she honed her communication skills and gained valuable experience in customer interactions. Additionally, she served as an Administrative Assistant at Home Société for six months in 2021, where she further developed her administrative and organizational skills.
Education and Expertise
Julia Pirone earned her Bachelor's degree in Justice Studies from the University of Guelph-Humber, where she studied from 2017 to 2021. Her education provided her with a strong foundation in critical thinking and decision-making, which she applies in her customer service roles. The combination of her academic background and practical experience has equipped her with the skills necessary to navigate complex customer service challenges.
Development of Problem-Solving Skills
Julia Pirone has developed her problem-solving skills through various life experiences and her work in customer service. She has faced high-demand situations that required quick thinking and effective decision-making. Her ability to connect and communicate clearly with customers has been enhanced through both her educational courses and field placements, allowing her to provide tailored solutions to customer needs.