Justin Chan
About Justin Chan
Justin Chan is a Casualty Claims Representative with extensive experience in the insurance industry, currently working at Intact in Mississauga, Ontario. He holds a Bachelor's Degree in Kinesiology and has developed strong skills in claims management, teamwork, and time management throughout his career.
Current Role as Casualty Claims Representative
Justin Chan currently serves as a Casualty Claims Representative at Intact Financial Corporation, a position he has held since 2021. In this role, he is responsible for assessing and managing claims related to personal injuries and property damage. His expertise in casualty claims allows him to efficiently navigate the complexities of the insurance process, ensuring that claims are handled accurately and promptly. He operates from the Mississauga, Ontario office, where he collaborates with colleagues and other departments to deliver effective claims management.
Previous Experience at Intact Financial Corporation
Justin Chan has held multiple positions at Intact Financial Corporation prior to his current role. He worked as an Accident Benefits Claims Representative II from 2018 to 2021, where he focused on managing accident benefits claims. He also served as an Accident Benefits Hybrid Claims Representative for 10 months in 2017 and as an Automobile Claims Representative for another 10 months in the same year. His diverse experience within the company has equipped him with a comprehensive understanding of various claims processes.
Background in Kinesiology and Health
Justin Chan holds a Bachelor's Degree in Kinesiology from York University, which he obtained from 2011 to 2016. His academic background in Kinesiology and Exercise Science contributes to his strong understanding of health and fitness. This knowledge is particularly beneficial in his role in the insurance industry, where he assesses claims related to personal injuries. His education has also helped him develop effective communication skills, which are essential for interacting with clients and colleagues.
Customer Service and Operational Experience
Justin Chan has a varied work history that includes customer service and operational roles. He worked as a Customer Service Associate at La Maison Simons for 8 months in 2016, where he honed his customer interaction skills. Prior to that, he was an Operations staff member at SMG | Worldwide Entertainment & Convention Venue Management from 2012 to 2015 at The Hershey Centre. Additionally, he served as a Sports Instructor for the City of Mississauga for 5 months in 2015, further enhancing his teamwork and communication abilities.
Skills in Claims Management and Technology
Justin Chan possesses a strong set of skills that are essential for claims management. He demonstrates proficiency in Microsoft Office, which is crucial for managing documentation and communication in the claims processing environment. His effective time management skills enable him to handle multiple claims efficiently and meet deadlines. Furthermore, his experience in various roles has helped him develop strong teamwork skills, allowing him to collaborate effectively with colleagues across different departments.