Karen Boyd
About Karen Boyd
Karen Boyd serves as the Director of National Claims Strategic Projects at Intact, where she has worked since 2020. With over 20 years of experience in various roles at Intact, she focuses on enhancing employee and customer experiences through strategic initiatives.
Work at Intact Financial Corporation
Karen Boyd has held various positions at Intact Financial Corporation since 2002, accumulating over 20 years of experience. She currently serves as the Director of National Claims Strategic Projects, a role she has occupied since 2020 in Toronto, Ontario. Prior to this position, she worked as Manager of Strategic Projects, Communication & Training from 2015 to 2020, and as Project Manager from 2013 to 2014. Her earlier roles include Project Analyst from 2012 to 2015 and Casualty Claims Representative from 2002 to 2008. Throughout her tenure, she has contributed to claims, project, and change management.
Education and Expertise
Karen Boyd has pursued education in relevant fields to enhance her professional expertise. She studied at George Brown College, earning an Early Childhood Education Diploma from 1998 to 2000. Additionally, she attended the University of Toronto, where she completed a Certificate in Project Management from 2015 to 2016 and a Business Analysis Certificate from 2011 to 2012. This educational background supports her roles in strategic project management and communication.
Background
Karen Boyd's career at Intact Financial Corporation began in 2002 as a Casualty Claims Representative. Over the years, she transitioned through various roles, including Project Analyst and Training and Development Consultant, before reaching her current position as Director of National Claims Strategic Projects. Her extensive experience within the organization has allowed her to develop a deep understanding of claims operations and strategic planning.
Achievements
In her current role, Karen Boyd plays a key part in shaping the strategic vision of Intact Financial Corporation by working closely with the executive team. She has been instrumental in developing strategic plans for the Claims Ops & Planning team. Additionally, she focuses on enhancing employee and customer experiences through strategic communication and learning initiatives, demonstrating her commitment to organizational improvement.