Karolina Kosinska Johnson
About Karolina Kosinska Johnson
Karolina Kosinska Johnson is a Customer Service Representative with extensive experience in the retail industry, particularly at EB Games Canada, where she held various management roles for over a decade. She transitioned to the insurance sector in 2021 and holds a Bachelor of Science degree in Biology from the University of Guelph.
Work at Intact Financial Corporation
Currently, Karolina Kosinska Johnson serves as a Customer Service Representative at Intact Financial Corporation. She has been in this role since 2021, accumulating three years of experience in the insurance industry. Her transition from retail management to customer service reflects her adaptability and commitment to providing quality support to clients.
Previous Experience at EB Games Canada
Karolina Kosinska Johnson has over a decade of experience in the retail industry, primarily with EB Games Canada. She began her career there as a Keyholder from 2007 to 2013, then advanced to the role of Assistant Store Manager from 2013 to 2018, and subsequently served as Store Manager from 2018 to 2020. Her extensive experience in various roles within the company highlights her leadership and operational skills.
Education and Expertise
Karolina Kosinska Johnson earned a Bachelor of Science degree in Biology/Biological Sciences from the University of Guelph, completing her studies from 2005 to 2009. Her educational background in biological sciences provides her with a strong foundation that may enhance her approach to customer service in her current role.
Background in Retail Management
Throughout her tenure at EB Games Canada, Karolina Kosinska Johnson developed significant expertise in retail management. Her roles required her to oversee store operations, manage staff, and ensure customer satisfaction. This background has equipped her with valuable skills that are applicable in her current customer service position.