Kassandra Fernandes
About Kassandra Fernandes
Kassandra Fernandes is an Auto Claims Adjuster currently employed at Intact since 2020. She has a diverse work history that includes roles in customer service, production, and sales across various companies.
Current Role at Intact Financial Corporation
Kassandra Fernandes has been working at Intact Financial Corporation since 2020 as an Auto Claims Adjuster. In this role, she is responsible for evaluating auto insurance claims, determining coverage, and ensuring compliance with company policies and regulations. Her experience in claims adjustment contributes to the efficient handling of customer inquiries and claims processing.
Previous Experience in Customer Service
Before her current position, Kassandra worked as a Customer Service Representative at Intact Financial Corporation starting in 2019. In this role, she provided support to customers, addressing inquiries and resolving issues related to insurance policies. Her background in customer service enhances her ability to communicate effectively with clients.
Professional Background in Media and Retail
Kassandra has a diverse professional background that includes roles in media and retail. She worked as an Associate Producer at CBC from 2017 to 2018, where she contributed to the production of media content. Additionally, she served as a Skincare Consultant at SEPHORA for one year, providing product recommendations and skincare advice to customers.
Educational Background
Kassandra Fernandes studied at Sheridan College, where she earned a Diploma from 2015 to 2017. Her education provided her with foundational knowledge and skills applicable to her career. Prior to attending college, she completed her secondary education at Loyola Secondary School from 2010 to 2014.
Early Career and Additional Roles
Kassandra's early career included various roles that developed her customer service and operational skills. She worked as a Receptionist at Metalworks Institute of Sound & Music Production in 2015, and held positions at Target and Starbucks from 2013 to 2015. These experiences contributed to her ability to manage customer interactions and support operational functions.