Kayla Smith
About Kayla Smith
Kayla Smith is an Underwriting Assistant with six years of experience at Intact, focusing on underwriting processes and risk assessment in the insurance industry. She holds a Chartered Insurance Professional designation and is bilingual in French and English, which enhances her communication skills with diverse clients.
Work at Intact Financial Corporation
Kayla Smith has been employed at Intact Financial Corporation as an Underwriting Assistant since 2018. In this role, she focuses on underwriting processes and risk assessment within the insurance industry. Her work involves evaluating insurance applications and determining appropriate coverage options, contributing to the overall efficiency of the underwriting team.
Education and Expertise
Kayla Smith has a diverse educational background. She studied at Holland College from 2011 to 2013, where she completed a program in Event Coordinating and earned a diploma in Tourism and Travel Management. Additionally, she pursued further education at the Insurance Institute of Canada, achieving the Chartered Insurance Professional designation from 2018 to 2022. This combination of studies supports her current role in the insurance sector.
Background in Customer Service
Prior to her role at Intact, Kayla Smith gained valuable experience in customer service and marketing. She worked as a Marketing Sales Representative at Costco Wholesale from 2010 to 2011. Additionally, she served as a Server at The Rimrock Resort Hotel in Banff, AB, for six months in 2013. Her early career also included a position at Holland College, where she provided front desk services at Glendenning Hall in 2012.
Bilingual Communication Skills
Kayla Smith is bilingual in French and English, which enhances her ability to communicate effectively with a diverse range of clients in the insurance industry. This skill is particularly valuable in fostering relationships and ensuring clear understanding of underwriting processes and insurance products.
Interpersonal Skills and Teamwork
Kayla Smith demonstrates strong interpersonal skills, which contribute to effective teamwork and collaboration in her professional settings. Her ability to work well with colleagues and clients alike supports her role in the underwriting department and enhances the overall performance of her team.