Kazi Munabbir, Cspo®, Icp Atf®, M Eng
About Kazi Munabbir, Cspo®, Icp Atf®, M Eng
Kazi Munabbir is the Chief Product Owner and Senior Product Manager at Intact, where he has worked since 2022. He holds a Master's degree in Industrial and Operations Engineering and has extensive experience in product management and business analysis across various organizations, including American Express and belairdirect.
Work at Intact Financial Corporation
Kazi Munabbir serves as the Chief Product Owner and Senior Product Manager at Intact Financial Corporation since 2022. In this role, he leads product development across six agile teams, focusing on acquisitions, digital payment user interfaces, and upgrades to legacy systems. He has transformed the Product Support function into a streamlined process for faster defect resolution and improvements. Previously, he held positions as Proxy Product Owner and Agile Business Analyst, as well as Product Owner and Product Manager, contributing to various projects that enhanced operational efficiency and product delivery.
Education and Expertise
Kazi Munabbir holds a Master of Science in Engineering (M.S.E.) in Industrial and Operations Engineering from the University of Michigan, where he studied from 2009 to 2010. He also earned a Bachelor of Science in Engineering (B.S.E.) in Chemical Engineering from the same institution, completing his studies from 2005 to 2008. His educational background equips him with a strong foundation in engineering principles, analytical skills, and operational strategies.
Background in American Express
Kazi Munabbir worked at American Express in various capacities from 2010 to 2012 and again from 2015 to 2018. His roles included Business Systems Analyst, Inventory Operations Analyst, and Industrial Engineer. During his tenure, he implemented JIRA roadmaps to improve data accuracy and risk identification. He also developed an optimization strategy that reduced underperforming gift card SKUs by 23% and led the planning and design of key performance indicators for operational reporting.
Achievements in Product Management
Kazi Munabbir has made significant contributions to product management and operational efficiency. He spearheaded the implementation of a $20+ million billing system for Intact Financial Corporation, enhancing performance across Canada. Additionally, he migrated chat platforms nationwide for Belairdirect, resulting in annual operational cost savings of $30,000. He has also mentored a team of Product Owners, promoting synchronized improvements in product vision and program delivery.