Kelly Ferguson
About Kelly Ferguson
Kelly Ferguson is a Personal Lines Underwriter at Intact Financial Corporation, where she has worked since 2009. She has a background in business administration and extensive experience in training and coaching insurance professionals in various aspects of the industry.
Work at Intact Financial Corporation
Kelly Ferguson has been employed at Intact Financial Corporation since 2009, where she currently serves as a Personal Lines Underwriter. Her tenure at the company spans 15 years, during which she has also held roles as an Insurance Agent and Quality Analyst. Previously, she worked as an Insurance Agent from 2002 to 2006, gaining foundational experience in the insurance sector. Following this, she transitioned to the role of Quality Analyst from 2006 to 2009, where she focused on enhancing operational quality and performance.
Education and Expertise
Kelly Ferguson studied at Sheridan College, where she obtained a degree in Business Administration from 1999 to 2002. This educational background has equipped her with essential skills applicable in the insurance industry. Her expertise includes performance analysis, which plays a crucial role in her current responsibilities and her ability to train and coach other insurance professionals effectively.
Background
Kelly Ferguson has a comprehensive background in the insurance industry, with over 20 years of experience. She began her career at Intact Financial Corporation, formerly known as ING Canada, where she developed her skills in various roles. Her experience includes a strong focus on underwriting, claims, sales, and customer service, which has contributed to her effectiveness as a Personal Lines Underwriter.
Achievements in Coaching and Development
Throughout her career, Kelly Ferguson has specialized in coaching and training within the insurance industry. Her direct experience in performance analysis enhances her ability to train and coach insurance professionals in underwriting, P.D. claims, sales, and customer service. This focus on development has positioned her as a knowledgeable resource in the field, contributing to the growth and effectiveness of her colleagues.