Kevin D'costa
About Kevin D'costa
Kevin D'costa is a Business System Analyst with extensive experience in process efficiency and system enhancements. He has worked for notable companies such as Amazon, TD, and Intact, and holds a Bachelor's Degree in Information Systems from St. Francis Xavier University.
Work at Intact Financial Corporation
Kevin D'costa has been employed at Intact Financial Corporation as a Business System Analyst since 2017. In this role, he proactively identifies blockers in cross-departmental tasks and builds relationships to enhance process efficiency. He has made strategic recommendations to management for long-term system enhancements and process improvements, including automation and job rotation. His experience includes leading test strategies and planning for large and complex projects, ensuring successful and timely delivery. D'costa also acts as a Subject Matter Expert and provides backup for Team Leads and Managers, demonstrating leadership within his team.
Previous Experience at Amazon
Prior to his current role, Kevin D'costa worked at Amazon as a Junior Quality Assurance Data Analyst from 2013 to 2014 in Mississauga, Ontario. During his time at Amazon, he played a key role in drafting Service Level Agreements with vendors and assisted senior executives in the process. This experience contributed to his understanding of quality assurance and data analysis within a large corporate environment.
Career History at TD and Virgin Mobile Canada
Kevin D'costa has held various positions throughout his career. He worked at TD as a Software Quality Assurance Analyst for six months in 2016 in the London, Canada Area. Before that, he was employed at Virgin Mobile Canada as a Sales Account Representative from 2010 to 2011 for seven months. These roles provided him with a diverse skill set in quality assurance and customer service.
Educational Background in Information Systems
Kevin D'costa studied at St. Francis Xavier University, where he earned a Bachelor’s Degree in Information Systems from 2009 to 2015. His education provided a foundation in information technology and systems management, which supports his current role as a Business System Analyst.
Experience as Production Assistant
In addition to his analytical roles, Kevin D'costa worked as a Production Assistant at Serta from 2015 to 2016 for eleven months in Toronto, Canada Area. This position allowed him to gain hands-on experience in production processes, further broadening his professional expertise.