Kiranveer Kaur
About Kiranveer Kaur
Kiranveer Kaur is a Claims Representative with a diverse educational background in Business Management, Event Management, and Financial Planning. She has accumulated experience in customer service and administration through various roles, including her current position at Intact and her previous work at Teleperformance and Royal Employment Services.
Work at Intact Financial Corporation
Kiranveer Kaur has been employed at Intact Financial Corporation as a Claims Representative since 2022. In this role, she is responsible for managing claims processes and ensuring customer satisfaction. Her position involves interacting with clients to assess their needs and provide appropriate solutions. Kaur's experience in customer service and claims management contributes to her effectiveness in this role.
Current Role at Teleperformance
Kiranveer Kaur has worked at Teleperformance as a Customer Experience Advisor since 2020. In this position, she engages with customers to address inquiries and resolve issues. Her role emphasizes the importance of delivering high-quality customer service and fostering positive relationships with clients. This experience further enhances her skills in communication and problem-solving.
Education and Expertise
Kiranveer Kaur has a diverse educational background. She studied at Panjab University, Chandigarh, where she earned a Bachelor of Business Administration (BBA) from 2012 to 2015. She also completed a Certificate in Event Management in 2013. Additionally, she attended Canadore College, obtaining Graduate Certifications in Business Management and Financial Planning and Services between 2017 and 2018. Her education equips her with expertise in administration, customer service, and financial planning.
Previous Work Experience
Before her current roles, Kiranveer Kaur worked at Royal Employment Services as an Office Administrative Assistant from 2018 to 2020. In this capacity, she supported administrative functions and contributed to the organization’s operations. Additionally, she served as a Customer Service Representative at Aunty's Kitchen from 2017 to 2018, where she interacted with customers and handled service inquiries. These positions provided her with foundational skills in customer interaction and administrative support.