Kristen Cassar Bh Sc, Cip
About Kristen Cassar Bh Sc, Cip
Kristen Cassar is a Senior Accident Benefits Claim Representative in the Complex Injury Unit at Intact, with over 9 years of experience in accident benefits claims. She holds a Bachelor’s Degree in Health Science/Nutrition from Queensland University of Technology and a Chartered Insurance Professional (CIP) designation.
Current Role at Intact Financial Corporation
Kristen Cassar serves as an Accident Benefits Claim Representative, Senior in the Complex Injury Unit at Intact Financial Corporation. She has held this position since 2017, accumulating over seven years of experience in this role. In her current capacity, she works with individuals who have sustained catastrophic injuries, applying her extensive knowledge of accident benefits claims. Her responsibilities include managing complex cases and ensuring compliance with relevant regulations.
Previous Experience at belairdirect
Prior to her current role, Kristen Cassar worked at belairdirect from 2011 to 2017. She began as an Accident Benefits Claims Assistant I for two years, then progressed to Accident Benefits Claims Representative - Intermediate for four years. During her tenure at belairdirect, she developed skills in claims processing and customer service, contributing to her professional growth in the insurance industry.
Educational Background in Health Science
Kristen Cassar earned her Bachelor’s Degree in Health Science/Nutrition from Queensland University of Technology, studying from 2007 to 2009. This educational background provided her with a foundation in health-related topics, which complements her work in accident benefits and claims management. Additionally, she received a scholarship to work as a Nutritionist in Vietnam, focusing on health in developing countries.
Professional Designations and Skills
Kristen Cassar holds the Chartered Insurance Professional (CIP) designation, reflecting her commitment to professional development in the insurance field. She possesses in-depth knowledge of various software programs, including Claim Centre, Opus, ECM, Smart Simple, and SAP. Her organizational skills are complemented by proficiency in Microsoft Excel, Word, Access, and Outlook, enhancing her efficiency in managing complex claims.
Experience in Finance and Administration
Before her roles in the insurance sector, Kristen Cassar gained valuable experience in finance and administration. She worked as an Assistant Finance Officer at the Office of State Revenue Queensland and at L'Oréal in London. These positions provided her with a detailed understanding of accounting practices within large organizations, further enriching her professional expertise.