Lesley D Sooley
About Lesley D Sooley
Lesley D. Sooley is a Unit Manager of Operations at Intact, with a background in education and extensive experience in the insurance industry. She has developed onboarding models and held various roles at Johnson Insurance, where she worked for several years before her current position.
Work at Intact Financial Corporation
Lesley D Sooley has been serving as a Unit Manager in Operations at Intact Financial Corporation since 2021. In this role, she oversees various operational functions, ensuring efficiency and effectiveness within the organization. Her experience in the insurance sector contributes to her ability to manage teams and processes effectively.
Education and Expertise
Lesley D Sooley holds a Bachelor of Education, which she earned from Memorial University of Newfoundland from 2003 to 2007. Additionally, she obtained a Bachelor of Science in Psychology from the same institution, completing her studies from 1996 to 2001. Her educational background in both education and psychology provides her with a strong foundation for her roles in training and development within the insurance industry.
Background in Insurance Industry
Lesley D Sooley began her career in the insurance industry at Johnson Insurance in 2012. She held various positions, including NCC Claims and Service Representative, Operational Trainer, and Process Partner. During her tenure, she developed and implemented an onboarding model that was essential for the establishment of the Customer Care Centre at Johnson Insurance.
Previous Experience and Roles
Before her current position, Lesley D Sooley worked briefly as a Team Leader at RSA Canada in 2021. Her extensive experience at Johnson Insurance included roles as a Process Partner and Operational Trainer, where she focused on enhancing operational processes and team training. She also spent four years as a substitute teacher for the Newfoundland and Labrador school district prior to entering the insurance field.