Lisa Purves
About Lisa Purves
Lisa Purves serves as the Director of Personal Auto at Intact Financial Corporation, a position she has held since 2012. She previously worked in training and quality management roles at both Intact Financial Corporation and Belairdirect.
Work at Intact Financial Corporation
Lisa Purves has served as the Director of Personal Auto at Intact Financial Corporation since 2012. In this role, she oversees the personal auto insurance division, contributing to the development and implementation of strategies that enhance customer experience and operational efficiency. Prior to her current position, she worked as the Manager of Training & Quality at the same organization from 2011 to 2012. Her experience at Intact Financial Corporation spans over a decade, showcasing her commitment to the company and the insurance industry.
Education and Expertise
Lisa Purves earned her Bachelor of Arts degree from The University of British Columbia, where she studied English Literature and History from 1992 to 1996. This educational background provides her with a strong foundation in communication and analytical skills, which are essential in her current role in the insurance sector. Her expertise in training and quality management is further supported by her previous positions in training roles.
Background
Before joining Intact Financial Corporation, Lisa Purves worked at Belairdirect as the Assistant Manager of Training & Quality from 2010 to 2011. This role involved developing training programs and ensuring quality standards were met within the organization. Her career trajectory reflects a focus on training and quality assurance within the insurance industry, leading to her current directorial position.
Professional Experience
Lisa Purves has accumulated significant experience in the insurance industry, particularly in training and quality management. Her career includes roles that emphasize the importance of training programs and quality assurance processes. This experience has equipped her with the skills necessary to lead teams and manage operations effectively within the personal auto insurance sector.